CSTK Wins Thermo King 2022 Eastern Region Dealer of the Year
CSTK is proud and excited to share the news that our dealership family of East Coast locations has won Thermo King Eastern Region Dealer of the Year! This is actually the 2nd time in the last 4 years we have won this award, as we received the title in 2018, as well. With an unsurpassed track record of exceeding customer expectations, it is no wonder CSTK East is continually recognized as one of the most outstanding dealerships in the entire country.
“I think it is a great testament to the quality of people we have here at CSTK,” says Eastern General Manager and CSTK Vice President Jamie Cressman. “Winning this award multiple times isn’t a fluke. It happens because we have a great team that takes pride in delivering the best customer service possible. I’m very grateful to the excellent group of technicians, salespeople, and support staff we have here at CSTK. Their professionalism and dedication are the reasons why we won this award. Thank you and great job. I’d also like to thank Thermo King Commercial Team District 2 for all the great help and assistance they give us every day. We couldn’t do what we do without a great product line and corporate support. CSTK and Thermo King make an unbelievable team together!”
From embracing the Blue Track model for customer service, to investing in our team members training and expertise, to completely revamping our service fleet, the CSTK East locations of Bethlehem, Philadelphia, Scranton, and Vineland are continuously looking for new ways to improve and streamline the customer experience. After winning the award for Eastern Region Dealer of the Year in 2018, the team didn’t rest on their laurels. Instead, they went back to the drawing board to figure out what they could do even better. That mindset of continual improvement, of continual dedication to the customer, is why CSTK East has created this expectation of success.
“Thank you once again to our Team, to Thermo King, and to our customers. We promise to always to try to exceed your expectations!”
